Nicole Chao, MS, Intake Coordinator
Hello and welcome to My Therapy Connection™! My name is Nicole and I am the first person you will talk to when you contact our practice. I respond to all of the incoming calls and e-mails when you reach out for therapy. My job is to help you feel safe, comfortable, and supported as you take the first step in connecting with one of our amazing therapists. My goal is to match you with a therapist who is the best fit for you. I do this by matching the therapist’s personality and area of expertise with your needs.
When you contact our office, please don’t be shy about asking any question you might have. I am more than happy to take the time and care to support you.
I received my undergraduate degree in psychology from the University of Central Florida and a master’s degree in Clinical Mental Health Counseling from St. John’s University. As a Virtual Intake Coordinator, I work directly with clients as well as parents to provide information about the intake process, the clinicians and their specializations. I handle all client requests and emails; and assist with scheduling appointments. I have experience in a variety of behavioral health settings. Additionally, I have worked virtually as an Intake Coordinator for other practices for over three years.
Outside of work, I enjoy spending time with my family, traveling, and crafting with her kids. I live in Florida where I enjoy swimming and relaxing on the beach all year round.
I look forward to connecting with you!