Insurance Information for My Therapy Connection™

Individual and Couples Therapy in New Jersey that’s Tailored to Fit Your Needs

Therapy is an investment in yourself and your relationships.

Many of our clients tell us they see results even after one session. Yet, for many people, therapy can seem expensive. And even though you want help, you may wonder whether you can afford it.

You’re not alone, and we understand. 

If money is a concern for you, we want to know so we can work together to find a solution. We will develop a treatment plan that is right for you. We can talk about biweekly sessions or a set number of sessions.

If you have any questions about insurance or costs, please reach out. We would hate for you to lose out on getting the support you need because of money, and there is no shame in talking about money.

Let us help you make this decision to put your mental and emotional health first, an easy one.

Please reach out today—we are here for you!

Frequently Asked Questions About Insurance

Are you a provider for members of the Allied Trades Assistance Program?

Yes, we provide therapy for Allied Trades Assistance members, including iron workers, IBEW (Local 351), operating engineers (Local 542), plumbers (Local 690), painters, and carpenters.

My Therapy Connection™ is an “Out-of-Network” Provider. But, some insurances will still provide some reimbursement for “out-of-network” providers.

If your insurance plan is a PPO (Preferred Provider Organization) then they have out of network benefits, which means you will get reimbursed for therapy. Most federal, state, and municipal employees (teachers, social workers, law enforcement) have PPO insurance plans.

To find out how much you’ll be reimbursed or if your insurance reimburses for “out-of-network” providers, call the number on the back of your insurance card or go to your insurance company’s website.

  • Does my plan cover out-of-network mental health treatment?
  • What percentage of treatment will be covered and what percentage will I be responsible for?
  • Do I have a deductible and, if so; what is it?
  • What type of mental health treatment is covered (couples, family, individual)?
  • Are there any diagnoses that are not covered?
  • What credentials does my therapist need to have in order for me to be reimbursed?
  • What do I need to submit to be reimbursed?
  • Is there a limit to how many sessions I can receive?
  • Can you please tell me the step-by-step process to get reimbursed?
  • How long does it take to be reimbursed?
  • How will I be reimbursed (what method)?
  • Do I need preauthorization? If so, how do I get pre-authorized?

This means that we are not under contract with your insurance company. Therefore, you and your therapist have the freedom to determine which type of treatment is best for you.

When a provider has a contract with an insurance company, the contract between the insurance company and the provider determines how they conduct therapy for all of providers’ clients. And we know that not all clients are the same and need an individualized plan. Some clients require weekly treatment, sometimes clients request longer sessions, and some clients do not want their private information shared with their insurance company.

If you have a PPO or a Special Employee Plan, you may be eligible for reimbursement by your insurance company. For example, many NJ State Employees have Horizon Blue Cross Blue Shield or Aetna. This plan allows for out-of-network treatment. This means that you will pay out of pocket for therapy at the time of service, but your insurance company will reimburse you for a portion of the session. Most of our clients report this rate to be about 70%.

However, you are responsible for the cost in the event your insurance company does not reimburse.

You will pay for each session at the time of service. We accept cash, check, health savings accounts, and credit cards. On the first of each month, you will receive a “Superbill” from us. This is the document that you will need to submit to your insurance company for reimbursement. They will then reimburse you directly.